Insurance: The difference between superbills & invoices

Insurance billing is weird and confusing.

I don’t think that’s up for debate, right? So let’s make it a little easier.

If you’re using insurance to pay for therapy, you may receive two different types of documents - and they may have two different costs on them.

The Invoice

The invoice is like any other billing invoice you’ve ever received, and the amount listed as your total will be your out-of-pocket expense. You will pay the amount listed on the invoice at the time of your session (or in line with whatever your therapist’s policy is. Ours is at the time of service!).

The Superbill

A superbill is issued for out-of-network insurance. Your therapist will provide you with a superbill that shows to the insurance company how much you paid for therapy. You will have already paid your therapist. The superbill provides proof of payment so that your insurance company can reimburse if you have out-of-network coverage.

For example, private pay sessions are typically $145 for 50-55 minutes here at Open View.

If you have insurance that Open View does not accept, we can give you a superbill that shows the $145 you paid for session. You can then submit this to your insurance coverage and if you have out-of-network benefits they will reimburse for a portion of session.

Questions? Ask us!